Shipping & Return Policy:
Shipping:
All orders are processed and shipped as quickly as possible. Please allow 3–5 business days for processing before shipment. Once your order has been shipped, you will receive a tracking number via email. Delivery times may vary depending on your location and carrier.
Returns & Exchanges:
All sales are final. Due to the nature of our products, we do not accept returns or exchanges.
If an error was made with your order (for example, you received the wrong item or a damaged product), please contact us within 24 hours of receiving your package so we can make it right. Be sure to include your order number, a brief description of the issue, and clear photos if applicable.
Contact:
For any order-related concerns, please email us at Freezewayrocks@gmail.com within 24 hours of delivery.