Privacy Policy

Last updated: November 7, 2025

 

Welcome to Freezeway! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

 

1. Information We Collect

We collect information that helps us process your orders and improve your experience, including:

  • Personal Information: Your name, email address, billing and shipping address, and phone number.
  • Payment Information: Collected securely through our payment processor; we do not store your full credit or debit card details.
  • Usage Data: Information about how you use our website, such as pages visited and actions taken.
  • Cookies: Small data files used to enhance your browsing experience.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your order, updates, or promotions (if you opt in).
  • To improve our website, products, and customer service.
  • To comply with legal obligations or prevent fraud.

3. Sharing Your Information

We value your privacy and do not sell or rent your personal information.

We may share your information only with:

  • Service Providers who help us operate our business (such as payment processors, shipping carriers, and website hosts).
  • Legal Authorities if required to do so by law or to protect our rights.

4. Data Security

We take reasonable precautions to protect your information. All sensitive data (such as payment information) is encrypted during transmission using SSL technology.

While we do our best to keep your data safe, no online system is 100% secure, and you share information at your own risk.


5. Your Rights and Choices

You have the right to:

 

  • Access, correct, or delete your personal information.
  • Opt out of promotional emails at any time by clicking “unsubscribe” in the message.
  • Disable cookies through your browser settings if you prefer not to share usage data.

 

6. Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from anyone under that age.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted means you accept those updates.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

📧 Freezewayrocks@gmail.com

📍 Freezeway